Privacy Policy

E1 USA ("E1 USA," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or submit an inquiry for business advisory services. Please read this policy carefully. By using our website, you agree to the practices described here.

1. Information We Collect

Personal Identifiers: Name, email address, phone number, mailing address, and other identifying information provided through our contact or inquiry forms.

Application Information: Your name, business name, industry, and the goals or challenges you choose to share so we can prepare for your consultation.

Usage Data: IP address, browser type, referring URLs, pages visited, and time spent on site, collected automatically via cookies and server logs.

Communications: Records of any correspondence you send us, including support inquiries and messages.

2. How We Use Your Information

• To evaluate and process your business advisory services inquiry.
• To contact you about your inquiry via phone, email, or SMS (with your consent).
• To improve our website, services, and customer experience.
• To comply with applicable laws, regulations, and legal processes.
• To send you marketing communications where you have opted in or where permitted by law.
• To detect and prevent fraud or abuse of our services.

3. SMS / Text Message Communications

When you submit a form on our website, you may consent to receive SMS/text messages from E1 USA regarding your business advisory consultation, engagement status, or scheduled sessions. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at [email protected].

We do not sell or share your mobile number with third parties for their own marketing purposes. SMS consent is never a condition of purchase.

4. Information Sharing and Disclosure

We do not sell your personal information. We may share it with:

• Advisory Partners: Subcontracted advisors and service providers we engage solely to help deliver the advisory services you request.
• Service Providers: Third parties who assist with operations (e.g., CRM, email delivery, form processing) under confidentiality agreements.
• Legal Requirements: When required by law, subpoena, or to protect our rights or the safety of others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to confidentiality obligations.

5. Data Security

We implement industry-standard security measures including 256-bit SSL/TLS encryption for data in transit and secure, access-controlled storage for data at rest. No method of internet transmission is 100% secure; we cannot guarantee absolute security but strive to protect your data using commercially reasonable means.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze traffic, and support marketing efforts. You may configure your browser to refuse cookies; however, some features of the site may not function correctly without them.

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

8. Children's Privacy

Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information to us, please contact us immediately.

9. Your Privacy Rights

Depending on your state of residence, you may have the right to access, correct, delete, or restrict use of your personal information. California residents may have additional rights under the CCPA. To submit a request, contact us at:

E1 USA
5000 Birch St, Suite 3000, Newport Beach, CA, 92660
[email protected]
8004382869

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on this page with an updated date. Continued use of the website after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, please contact E1 USA at [email protected] or 8004382869.